Return Policy

We want to make sure you have the best experience with your Bublcam. If something is preventing you from this and you would like to return or exchange your Bublcam, please contact us at social@bublcam.com or select Submit a Request. Thanks!

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Comments

  • Avatar
    Sean Symons

    My cam won't charge. Tried for days. No charge. ? Please help.

  • Avatar
    Robert Weinheimer
    I have been trying to return my camera for over two weeks and no one has replied!!! Please respond
  • Avatar
    Sean Symons
    I don't get any reply either...
  • Avatar
    Santhosh Subramanian
    My Cam won't start either. Any support for you guys?
  • Avatar
    Taylorashleybetts1

    I recently got an email from support saying they have received a lot of bublcams to fix. Apparently they have developed a permanent solution, in the shape of a new charger, that should solve the charging issue. They should be sending it out to everyone who has notified them of the issue.

  • Avatar
    John Dauphinais

    Hi,

    I have been charging my cam constantly with maximum 1 week without charge. Now it doesn't charge anymore, I don't know what to do. Can someone tell me what I need to do in order to have someone to help me fix this?

    Thanks,

    John.

  • Avatar
    Meead Saberi

    Hey Bublcam support team, you really need to help your customers with the charging issue. You don't want to continue your service with bad customer support. It will hurt you in long run. Please provide us with a solution for the no charging problem. Tnx.

  • Avatar
    John Dauphinais

    5 days and I m still waiting... No answer at all.

    Could you please tell me if you are reading at least those posts?

  • Avatar
    John Dauphinais

    Bublcam team, I have bought 2 bublcams from you and the 2 of them won't charge. I have received an automatic email where I can enter details to get a new charger. I filled it already a month ago and still nothing. Why is it so hard for your team to communicate if it will be sent or the status.

    Does it mean that I bought 2 of your cams and that it is money lost?

    Only thing I can say Pfffff...

  • Avatar
    Sean Symons

    New charger does not work :(

  • Avatar
    John Dauphinais

    Hi,

    I have received the new charger and tried for a day, still nothing working...

    Can you please help?

  • Avatar
    John Dauphinais

    Hi,

    I keep sending emails to support@bublcam.com asking for a procedure to send back the faulty devices but they don't answer anymore.

    I have bought 2 bublcam, both of them stopped working after a few weeks. I received the new charger but it is not doing anything.

    Now it is the fifth email I sent asking for the procedure but no one is answering from their team.

    Of course they replied to me the first time with the new charger but now that I tell them it is not working either, no one is answering.

    It is a big con, bravo Bubl, you fooled a lot of people... clap clap...

  • Avatar
    Taylor Betts

    Did you pay by credit card John?I'm claiming back my money through VISA.

  • Avatar
    John Dauphinais

    Yes I paid by credit card but as you can see in the previous post, the support team is not even answering. This means that I can't even get information to get refunded or repairation or anything, they just don't answer anymore. I don't know what to do anymore, feeling desperate.

    This company has the worst communication and support I have seen till today.

    Really sorry as I was really excited by such company...

  • Avatar
    John Dauphinais

    Hi all,

    I m from Europe and I sent a complaint to the office of Canada, I will monitor how it goes. I suggest we all should do the same to protect other buyers from scams like this.

    I give you the link so it will be easier for all of us:
    https://www.ontario.ca/page/filing-consumer-complaint?_ga=1.226113562.1651452376.1463043948#section-0

  • Avatar
    Diego Vega O'Brien

    I am from Peru. I bought a camera and all the time Bublcam was writing me about waiting for next production. They offer me two cameras by one for waiting. They never sent them. I sent mails asking for a refund and i have no answer since april 2017. Last mail i sent was not reading (i use mailtrack). I need to know what happend!! I need my money back. I was reading all comments and all are problems. I think i will made a compliant like John.

  • Avatar
    Mrthestarchild

    I have been waiting 2 years for this camera to ship to me and haven't received it or a refund.

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