Bublcam will not charge or power on

In order to properly determine if there is a problem with the cable, the adapter, or the camera, it would be very helpful if you could take the following steps and see if it begins to charge:

You will know that the Bublcam is charging properly once it begins flashing blue every few seconds. Please note that the flashing will stop once it reaches a 99%+ charge.

  1. Ensure that you have tried charging it for at least 3 hours in an outlet that you have tested for a power supply.
  2. If you're using a different block/power adapter than the one provided, please make sure it's at least 1.5 amps. We recommend that you use the provided power adapter/block even if you are in a country that does not support North American outlets. Simply plug the provided power adapter into a local compatible adapter.
  3. If you don't see the Bubl button light up blue pull the USB cable out of the wall block and plug it back in.  Don't pull the wall block out, just pull the USB out of the block.
  4. Repeat step #3 five times and finish with the USB cable plugged in the wall block.
  5. Wait 5 minutes and you should see the Bubl button light up blue. 

If this still does not help the Bublcam charge, please click on Submit a Request below. 

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  • Avatar
    Sean Symons

    I left it plugged in for days and it wont go over 23%

  • Avatar
    Dr. William O'Donnell
    I was frustrated thinking I had a broken unit, and it took me doing the five plug/unplug thing three times, but it worked to at least start it charging. It is actually charging while I write this...
  • Avatar
    I had this problem. I unplugged and re-plugged the cable about 30-40 times (not just five), taking about 1-2 seconds each time. At some point, the blue light came on, and now it works perfectly. Also, bubl is going to be shipping a new charger at some point. So try steps 3 & 4, but just keep going and be patient.
  • Avatar

    I tried everything. Even bought an adapter to use the original wall block. The camera is still dead (after a few days and at least 100 un- and repluggings.

  • Avatar
    Meead Saberi

    My bublcam doesn't charge at all after following these steps. Very unhappy of the quality of the battery. Need your help

  • Avatar
    Alvaro Ulldemolins Moreno

    I'm very fustrated, I sended 3 emails for asking for a solution, and you tell me that will send another charger replacement, and it never arrives.
    Please, send me the replacement charger. I have a piece of hardware as a paperweight :(

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